Customer Account Number:
Customer account numbers are assigned with your first order. Please reference this number on all correspondence and phone calls for faster and more efficient service.

Place Order:
Customer service representatives are available Monday through Friday, 8:00 a.m. to 4:30 p.m., Central Standard Time. Orders can also be placed by phone at 918.945.6442, online at our website, or mailed to Par-formance at:
8596 E. 101 & Memorial, Suite H
Tulsa, OK 74133

Pay Method:
You can provide payment for your order by using one of the following methods:
Master Card or Visa.

Ship Method:
Most stock orders are shipped UPS within one business day of the time your payment is received. Shipping charges may be pre-paid and then added to your invoice.

Return Order:
If you aren’t satisfied with a stock order, feel free to return it within 30 days. Please call for an authorization, and we will be happy to process a prompt replacement, refund, or credit. (Returns on special orders or customized product are not accepted.) Pack the item to ensure safe return shipping. Include a copy of your original invoice, packing slip or a detailed note with explanation for return. Return the shipment to us at:
8596 E. 101 & Memorial, Suite H
Tulsa, OK 74133

Damage, Shortage and Loss Claim:
Inspect all shipments carefully before accepting from the carrier. If damage or shortage exists, do not accept shipment until the shipping agent notates the extent of the damage or shortage. Notify us within 10 days of any damage or shortage and we’ll provide you information on how to process the claim. Do not refuse delivery as this only creates more steps in resolving the issue.

Privacy Policy
Par-formance does not sell or give out customer account information to other companies.

Email Security
Par-formance does not sell or give out customer emails to other companies. Periodically, we may send you an email about sales, new products, special offers, etc.

You can feel completely secure when ordering from our site. We use a technology called Secure Sockets Layer (SSL), which encrypts sensitive information before it is sent over the Internet. When you click the Check Out button in the shopping cart and begin entering personal information, you are automatically set to use SSL, and will be on a secure connection throughout the checkout process.

Copyright 1990 Revised 2010 All Rights Reserved
Harvey Publishing Group /
8596 E. 101st Street, Suite H, Tulsa, OK 74133